It’s the little things in life (or a room) that matter….

Whether it be for work or pleasure, I have spent many nights’ away at B&B’s and hotels all over the UK in last 12 months. I get used to being away from MAUN HQ, and have most things I could need in my overnight bag. I’m never without my phone charger, spare clothes to cover most occasions, or
my shoe shining kit – all just some of my stay-away-from-home essentials.Although I plan and prepare, one thing I have noticed during my visits, is the difference in bedroom designs and amenities offered in the rooms. It makes me wonder whether the designers, or even the owners/proprietors stay over at the establishments and experience it as a guest? Perhaps only then would they fully understand the true feedback of a guest stay, and the possible need for some simple solutions…..

  • How about a kettle that actually fits under a tap, so it can be filled easily. Or even a plug near the tea/coffee tray so it doesn’t mean backwards and forwards to the cups with hot water.
  • What about a plug socket next to the bed? People with Apple devices will appreciate the need to charge your phone on a regular basis (overnight) to maintain enough battery power for the next day. 
  • Bath towels big enough to do a proper wrap-around of your body (I could understand this would have been a bigger issue for the old ‘larger’ Stu, but surely the slimmer, leaner Stu should not have issues?).

On a positive note – I’m easily pleased. If I am welcomed to a room that offers fresh milk as standard (for a nice MAUNing cuppa) – that’s always a bonus! I’m sure I’m not the only one that hates the milk in the ‘jiggers’.
I once stayed over at my parents house, and offered them (cheeky) feedback of how to make my ‘business’ stay there more enjoyable. Needless to say to say they took all my comments on board and made changes for my next stay the following week! Admittedly the rate offered there was much more preferential than other establishments I have stayed at this year!! Haha.

What are the things that you like/dislike the most when you stay away from home?
Who gets it right in your opinion? Do tell…. 

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About MAUNConsulting

I am the Managing Director of MAUN Consulting Limited. Passionate about Sales, Marketing and Customer Service. View all posts by MAUNConsulting

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